Frequently Asked Questions

  • To determine if your roof is ready for Solar, we consider sun exposure, shade, and roof type. Your roof needs enough sunlight to produce power. We check for any obstructions or shade from trees, Chimneys ans AC units. Asphalt shingles and tile roofs are ideal for solar installation, while wood shake roofs are typically not suitable.

  • Solar panels don’t work during a power outage. Only Solar systems set up with batteries for backup power will work during an outage. If having backup power during outages matters to you, make sure your system is set up with this capability from the beginning and includes emergency reserves.

  • With recent changes to the NEM policy (Does not Include LADWP customers), it is now more financially beneficial to install a battery and store your excess solar power rather than sending it to the grid. Storing power in a battery is a better financial option, so we recommend pairing your solar system with a battery under the new net metering policy NEM3.0

  • Batteries for Solar act like storage units. They store excess solar power for later use. During the day, your battery will store surplus energy that your home doesn’t use immediately. This stored energy is used at night or during low sunlight periods. This cycle of storing and using solar energy is known as charge-discharge. It’s important to note that while most batteries are used for self-consumption, backup batteries are designed specifically to reserve a percentage of power for power outages. These backup-capable batteries ensure your home stays powered during blackouts or other unforeseen events.

  • You don’t need to replace your roof before going Solar. Typically, roofs less than 15 years old are suitable. However, if your roof is over 20 years old, it may need a closer inspection to determine if it’s still in good condition for a Solar Installation or if replacing it would be advisable. This assessment is crucial to ensure your roof supports your solar investment effectively.

  • Clean Power Group Inc is a licensed General B contractor, C46 solar contractor AND C39 Roofing contractor. This means we can handle all permits for your solar and roofing projects in-house, offering you a seamless experience without the need for subcontractors. You can bundle your solar and roofing services with us for convenience and efficiency.

  • Yes, Clean Power Group Inc provides a 25-year product and labor warranty, 10 year warranty on batteries, along with a performance warranty on the solar panels. We also offer a 25-year roof penetration warranty. If anything fails or breaks, we will fix it under our warranty. Equipment failures are covered by the manufacturer warranty, but the labor to fix them is covered by our warranty.

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